Practicing what you preach

So here is the story.

I’m checking LinkedIn tonight and something pops up in one of the side columns in the space that shows any roles being advertised on LinkedIn that may match your profile.

Here are the details of the role. I have removed the title and the organisation until later in this post:


Type:
Full-time
Experience:
Associate
Functions:
Writing / Editing, Consulting, Project Management, Production
Industries:
Logistics and Supply Chain, Human Resources, Management Consulting, Publishing, Financial Services
Posted:
November 20, 2009 by ???

Job Description

Position Concept: 
[Company] is seeking highly qualified individuals with expertise in Supply Chain Management, Human Capital Management or Financial Management to produce and promote [Company] research content through the development of informational products focused on metrics, best practices, thought leadership, and case studies. The [Role] will support [Company’s] content strategy by developing and publishing thought leadership to [Company] standards and requirements. Thought leadership and related content pieces will be developed in support of member consumption, content and demand generation marketing requirements, and pay-per-click revenue-generating pieces. Examples of thought leadership that will be produced include white papers, articles, case studies, and other Web-centric content. The individual will work with [Company’s] research services, membership, and marketing departments to develop and deploy fact-based points of view and other thought leadership deliverables.

Responsibilities:
•Managing and delivering to [Company’s] supply chain, human capital, and financial management publishing requirements
•Maintaining and delivering to the functional content publishing calendar
•Coordinating input and research activities across stakeholders and subject matter experts
•Identifying primary and secondary research requirements in order to publish fact-based, differentiated business insights
•Developing papers and slide decks that present client-ready, compelling insights
•Delivering briefings to internal and external audiences
•Working with marketing and membership groups to deploy thought leadership content internally and externally through events, press quotes, articles, podcasts, and other media
•Contributing to the evolution of strategic thinking across assigned functional area

Skills

Qualifications:
•At least 3–5 years of experience writing content associated with the relevant functional area
•Advanced degree in relevant field
•Solid written and oral English, other languages a plus
•Demonstrated research and analysis abilities
•Strong project management and relationship management skills
•Ability to understand business structure, improvement, and decision-making needs within large enterprises in a way that allows the individual to extract relevance from existing research and frame information in a point of view


Ok. If you are still with me, there are two things that bother me about this.

  1. Position Title
  2. The Company

1. Position Title

I must say it was the title that first got my attention, but after reading the role description, I’m not sure of the accuracy of this role being called a Knowledge Manager.

2. The Company

Now understandably there are many different opinions of what Knowledge Management is and a fair number of different descriptions of the Knowledge Manager role. What frightens me the most is an organisation who is well recognised in the field and proclaims themselves as a thought leader in the space, such as APQC, could call such a role a Knowledge Manager.

What do you think?

(Role advertised on LinkedIn)

Cory

Tool Time at KMRt

Just ran the group at KMRt through a few tools that are available our there in the wild wild web. These and others can be found in my delicious > tools tag.

What have you seen?

Cory

KM Program Comparison

I have just been through a exercise with the Knowledge Management Roundtable in Victoria. It worked out quite well so I thought I would share.

It is a combination of Sense making, Knowledge Market, Speed Dating and Maturity Models.


Step 1.

Get people to write on sticky notes the various activities/initiatives/services that their organisation is undertaking/providing that are related in some way to KM.

Also write your organisations name on them.

Step 2.

Get everyone to put their sticky notes on a large wall.

Step 3.  

Invite the group to then cluster the sticky notes into groups.

Step 4.

Name the Groups. The names this group came up with were:

  • Knowledge Strategy & Implementation
  • Organisational Development/Learning & Development
  • Knowledge Sharing Culture
  • Intranet/Portals
  • Information Management/Library
  • Enablers/Information Technology
  • Business Process

Step 5.

Create a map for each of the Groupings that has a matrix with a vertical axis of complexity (simple. complicated, complex) and a horizontal axis of implementation lifecycle (concept, business case, buy/build, implemented). These were placed on flipcharts and stuck up on walls around the room.

Step 6.

Move the grouped sticky notes to their related map. Everyone then had to put their own sticky notes in the relevant position on the matrix.

Step 7.

People were then invited to look at each of the maps and identify other people who may have already implemented something they are currently working on the concept for. They then found the people and sought advice on any tips or tricks and organise follow up after the workshop.


Some fantastic connections were made and discussion bubbled away across the room.

Something to take back and see how it could be applied in other areas.

Cory

Digital Habitats with Nancy White

I was in Melbourne today to start off a few days of workshops, meetings and KM Roundtable.

Today it was an afternoon with Nancy White and a few dozen members of the KM Roundtable.

Nancy took us through some of the concepts covered in the new book Digital Habitats written with Etienne Wenger and John D. Smith.

Key points included:

  • There was a moment of clarity around the bands of Individual, Community and Network and some good discussion around the difference between communities and networks.
  • Triangulation in looking at who and what you need (internal and external) to have on board to get things changed in an organisation.
  • Understanding that you design for groups, that will be experienced as individuals
  • Group Polarities:
    • Togetherness       -        Separateness
    • Participation          -        Reification
    • Individual               -        Group
  • A fantastic spider diagram where you can look at the activities of a community that included dimensions of:
    • Meetings
    • Projects
    • Access to expertise
    • Relationships
    • Context
    • Community cultivation
    • Individual participation
    • Content publishing
    • Open-ended conversation

Nancy used a set of cards in some of her activities to break the ice and spark conversation. They are the IDEO Method Cards. A set of 51 cards that have an image on one side and the description of a creative activity on the other.

I am still not sure why they use the word reification.

We have been designing a scorecard for CoP health. There was plenty of stuff to consider and I am asking our librarian to get a copy of the book as well as getting one for myself.